Public offering
1. Defined terms
1.1 This Public Offering is a public proposal of the Seller for any citizen to enter with him/her into a sale and purchase contract (hereinafter – the "Contract") on the existing conditions contained in the present Public Offering.1.2 Acceptance means full and unconditional acceptance by the Buyer of the terms of Contract set forth in the present Public Offering.
1.3 The Seller, the Limited liability company Can-net (OGRN (primary state registration number) 1227700121736, INN (taxpayer identification no.) / KPP (code of reason for tax registration) 9704124048 / 770401001, address: 119021, Moscow, Lev Tolstoy St., No. 23, bld. 3) shall be posting on the website the information on the Goods offered for sale through the online store http://can-net.ru/ (distant sale of goods), other information related to the activity of the online store http://can-net.ru/.
1.4 The Buyer a legally capable citizen who shall be making the Order and purchasing the Goods presented on the website http://can-net.ru/ or a person specified as a recipient of the Goods, who only uses the Goods for personal, family, household and other needs not related to engaging in business activity.
1.5. The Online store is the website in Internet, which is owned by the Seller, has the address http://can-net.ru/ and serves for the presentation of the Goods offered by the Seller for the purpose of selling them in accordance with the conditions and at the prices set in the present Contract of Public Offering.
1.6 The Goods is an object of material world which is not prohibited for civil law trade, and presented for sale in the Online store on the official website http://can-net.ru/.
1.7 The Order is a properly made request of the Buyer for purchase and delivery to the specified address of the Goods chosen by him/her in the Online store at the address http://can-net.ru/ or ordered using the phone number 8(495)744-09-99.
1.8 The Operator is an employee of the Online store http://can-net.ru/ who shall be receiving Orders by phone.
1.9 The Delivery service is the service (legal or natural person) which is rendering services of Order delivery to the Buyers under contract with the Seller.
1.10 The Delivery of the Goods is a direct delivery of the Goods which have been ordered from the Delivery service worker at the place specified by the Buyer as delivery address.
2. General provisions
2.1. The Seller shall sell the Goods in accordance with the current pricelist posted in the Internet website of the Seller, and the Buyer shall make payment for and accept the Goods in accordance with the terms of the present Contract.2.2. These Terms and Conditions, and the information on the Goods presented in the Online store shall be the Public Offering in accordance with article 435 and part 2 of article 437 of the Civil Code of the Russian Federation.
2.3. There shall apply to the relationships between the Buyer and the Seller the provisions of the Civil Code of the Russian Federation on retail sale and purchase (chapter 30 §2), and the Law of the Russian Federation "On consumer protection" of 07.02.1992 No. 2300-1 and other legal acts adopted thereunder.
2.4. The Seller reserves the right to make amendments to these Terms and Conditions, in which connection the Buyer undertakes to keep track of the amendments to the Terms and Conditions on a continuing basis.
2.5. The Buyer shall accept these Terms and Conditions by ticking the box "I have read and accept the terms and conditions of the contract of offering" and when confirming the order at the last stage of ordering.
3. Making the order
3.1. An Order of the Buyer may be taken by the Operator by the phone 8 (495) 744-09-99 or placed independently by the Buyer on the Internet website http://can-net.ru/.3.2. When signing up / placing the Order on the Internet website of the Seller the Buyer undertakes to provide the following his/her registration information in Russian:
- surname, given name, patronymic;
- actual delivery address;
- postal address (including an index);
- e-mail;
- contact phones.
3.4 When the Buyer fills in the relevant data in the signup form on the Internet website or when communicating the Order to the Seller by phone the Buyer agrees to and accepts the terms of Contract set forth in the present Public Offering.
3.5 The Buyer may edit his/her signup information.
3.6 The Seller shall not alter or edit signup information of the Buyer without consent of the latter.
3.7. The Seller undertakes not to communicate signup information of the Buyer on the Internet website http://can-net.ru/, as well as other information in relation to personal data of the Buyer to any parties not involved in execution of the Order.
3.7 Upon completion of signing-up process on the website the Buyer will be assigned a unique username and password.
3.8 After the Operator has taken the Order the Buyer his/her data will be registered in the database.
3.9 When collecting and processing the Buyers' personal data the Seller shall be guided by the provisions of the Federal Law No. 152-FZ "On personal data" of July 27, 2006, and the procedure for the collection and processing of personal data established in item 10 of the present Contract.
3.10. The Buyer shall bear responsibility for the contents and reliability of the information provided when placing the Order.
4. Order lead time
4.1. The Order lead time for any Order shall be made up of the time to form it and the time to deliver the Order to the Buyer. The times of delivery shall be determined by the chosen mode of delivery.4.2. All information materials presented in the Online store are of reference nature and cannot fully render reliable information about properties and characteristics of the Goods. Should the Buyer have any questions concerning properties and characteristics of the Goods being ordered by him/her, the Buyer should request additional information from the Seller.
4.3. The Order shall be deemed fulfilled at the time of its delivery to the Buyer. By signing in the route sheet of the Delivery service, the Buyer confirms that the Order has been fulfilled, and he/she has no claims on quality of the Goods.
4.4. Should the Buyer provide unreliable information on his/her contact details or scope of the Order the Seller shall not bear responsibility for unsatisfactory execution of the Order.
5. Delivery of the Order
5.1. The modes of delivery of the Goods shall be specified in the website of the store. The times of delivery depend on the chosen mode of delivery and are specified in the website http://can-net.ru/ in the Delivery of the Goods section.5.2. The territory of delivery of certain types of the Goods may be limited to the territory of the Russian Federation.
5.3. The Order shall be delivered to the address specified by the Buyer when making the order through the Internet website or by phone at the time the order is received by the Seller. The Seller shall not bear responsibility for unreliable information.
5.4. The Order shall be delivered at the current rates of the Seller with regard to delivery terms. The Buyer shall ascertain the cost and terms of delivery of the Order on the Internet website or by phone with the Seller. An order weighing over 50 kg shall be delivered at the expense of the Buyer. The rate for delivery of such order shall be calculated on a case by case basis after a call to the Operator in the call center or after written application via the system of "Feedback".
5.5. The risk of casual loss or casual damage of the Goods shall pass to the Buyer upon delivery of the Order to him/her and him/her signing in the documents confirming delivery of the Order.
5.6. If the Order is paid by the Buyer in advance (by advance payment), but the Order cannot be executed by the Seller or cannot be delivered by the Delivery service, the
Seller shall compensate to the Buyer the cost of the Order pre-paid by him/her and of delivery after confirmation of loss of the Order is received from the Delivery service (if required) and the manner of making refund is agreed to with the Buyer.
5.7. The cost of delivery shall be calculated for each Order on a case by case basis and be determined by its weight, region and mode of delivery, and other factors affecting the cost. The full price of the Order shall be provided to the Buyer if the Order is made on the website http://can-net.ru/. If made by phone the full cost of the order shall be announced by the Seller.
5.8. In the case of inadequate execution of delivery of the Order on fault of the Seller, a repeated delivery of the Order shall be carried out free of charge in coordination with the Buyer.
5.9. Upon delivery the Order shall be handed over to the Buyer or a person specified as a recipient of the Order. In absence at the place of delivery of the Buyer or a person specified as a recipient, the Order shall be handed over to the person who has produced the document confirming placement of or payment for the Order.
5.10. In order to avoid instances of fraud, and to discharge the obligations assumed in item 5.9., when handing over a pre-paid Order the person performing delivery of the Order may request personal identification document of the Recipient, and [request to] specify type and number of the document produced by the Recipient in the receipt for the Order. The Seller guarantees confidentiality and protection of personal data of the Recipient.
5.11. Upon handing over of the Order the Buyer must inspect appearance and packing of the Order, quantity of the Goods in the Order, completeness of delivery bundle, and the scope.
5.12. Where the Buyer chooses self-collection of the Order from the point of self-collection as the mode of delivery, the Buyer undertakes to pick up the Order within 14 days of the receipt from the Seller by phone, by e-mail of the notice that the Order has been conveyed to the point of self-collection. Failure to pick up the Order in due time shall be deemed a repudiation by the Buyer of the sale and purchase contract and be a basis for termination of the Order by the Seller. If in this case the Order which was not collected was pre-paid, money will be refunded to the Buyer.
6. Payment for the Goods
6.1. The price of the Goods shall be specified in the Online store and may be varied by the Seller unilaterally. When giving a discount for the Goods and calculating the final price the store reserves the right to round upwards to the nearest Ruble. If advance payment was received for the Order, the Goods shall be sold at the price which is specified in the paid invoice.6.2. In case the price of the Goods ordered by the Buyer is specified incorrectly, the Seller shall inform the Buyer to that effect at the first opportunity in order to either confirm or refuse the Order. If the Order has been paid by the Buyer, the Seller will issue an invoice for additional payment or refund to the Buyer the sum paid for the Order, having coordinated the manner of refund.
6.3. Methods to pay for the Goods shall be specified in the Online store on the website http://can-net.ru/ .
6.4. The price of each item of the Goods is indicated in Rubles on the Internet website http://can-net.ru/ .
6.5. The making of payment by the Buyer for an independently placed Order on the Internet website http://can-net.ru/ or at the time of delivery of the Order to the Operator shall signify acceptance by the Buyer of the terms and conditions of the present Contract. The day of payment for the Order shall be the date of the conclusion of the Contract of offering between the Seller and the Buyer.
7. Returning the Goods
7.1. In accordance with item 4 of article 26.1. of the Law of the Russian Federation No. 2300-I "On consumer protection" the Buyer may refuse the ordered Goods at any time until the time of execution of the Order, and after the Goods are received - within 7 days, exclusive of the day of purchase. Return of the Goods of proper quality is possible provided that its marketable condition, consumer properties, and the document confirming the fact and conditions of purchase of the specified Goods are preserved.7.1.1. When returning and exchanging the goods the cost of delivery services shall not be refundable.
7.2. The Buyer may not refuse the paid Order (or parts thereof) of a proper quality which has custom-defined properties.
7.3. On the official Internet website of the Seller http://can-net.ru/ the Goods are presented that conform to the section V "List of non-food goods of proper quality which cannot be returned or exchanged for similar goods of another size, form, dimension, style, color or completeness of delivery bundle" approved by the Decree of the Government of the Russian Federation of 19.01.1998 No. 55 (in the edition of the Decree(s) of the Government of the Russian Federation of 20.10.1998 No. 1222, of 06.02.2002 No. 81).
7.4. Conditions for exchanging the Goods:
7.4.1. During inspection of the Goods when receiving the order from the Delivery service:
‒ substantial external defects (large scratches, deformation, etc.) are found;
‒ shortage in completeness of delivery bundle is found;
The inspection of the Goods must be carried out in the presence of the courier; should any defects of the Goods be identified the goods must be immediately returned to the courier, and the courier is required to refund the amount paid for low-quality goods (if inspection occurred after making payment); if no defects are identified, the Buyer must sign in the receipt confirming delivery of the order next to the text "The order has been received be me, completeness of delivery bundle is full, the delivery services have been rendered, I have no claims regarding quantity and appearance of the Goods. I have reviewed conditions for return of the goods".
7.4.2. When receiving the Goods by mail substantial damages of packing are found that may testify to partial or full damage of contents (the goods).
Upon detection of relevant damages there must be made the corresponding report and the Seller must be notified in writing on detection of damages. In this case the Goods shall remain at the post office and no amount of shall be collected from the Buyer. In the
written notice sent to the Seller the Buyer shall indicate his/her consent to receive the order repeatedly or refuse it completely.
7.4.3. Latent defects are found when using. Latent defects in this case shall be understood as such technical shortcomings that could not be detected upon visual inspection and at the same time significantly affect functionality of the goods or render it completely unsuitable for use.
Upon detection of latent defects or a manufacturing defect the Buyer needs to make out the Claim of goods of unsatisfactory quality, send it with copies of receipts and checks that came with the order to the address of the Seller, to return the Goods personally or by mail (parcel with minimum declared value).
7.5. The amount paid by the Buyer for the Goods of unsatisfactory quality shall be subject to refund to the Buyer after written claim in an established form is considered and the low-quality Goods are received by the warehouse of the Seller.
8. Copyright
8.1. All text information and graphic images posted on the website http://can-net.ru/ shall be the property of LLC Can-net and/or its suppliers and partners. Use of this information shall be governed by provisions on proprietary rights to the information.8.2. Any materials from this website may only be reprinted, reproduced in any form or distributed with the written permission of the online store of LLC Can-net.
8.3. When using the documents and related graphic images posted on the website http://can-net.ru/ it is required to refer to this site as a source of publication. If materials are to be posted online, it is required to place the link to http://can-net.ru/ .
8.4. The technology of maintaining the website implies engagement for the entering of information of remote content managers, in which connection errors are possible in the description or image of the goods. The information of the website is continuously reviewed and modified by moderators of the Online store.
9. Rights, duties and responsibility
9.1. The Seller shall not bear responsibility for inadequate use by the Buyer of the goods ordered on the Internet website or by communication of the Order to the Seller.9.2. The Seller may assign to third parties its rights and obligations related to the execution of Orders.
9.3. The Seller may record telephone conversations with the Buyer. In accordance with item 4 of article 16 of the Federal law "On information, information technologies and on information security" the Seller undertakes to: prevent attempts of unauthorized access to information and/or disclosure thereof to the persons not involved directly in the execution of Orders; detect and stop such facts in due time. Telephone conversation shall be recorded for the purposes of supervising the activity of the Seller and assuring quality of execution of Orders.
9.4. In accordance with article 436 of the Civil Code of the Russian Federation the present offering shall not be irrevocable. The Seller may refuse in placement of the
Order to the persons who do not accept the terms and conditions of the present Contract.
9.5. The Buyer undertakes not to use the goods ordered on the Internet website or through the Operator for commercial purposes.
9.6. The title to the order, and the risk of its casual loss or damage shall pass to the Buyer upon transfer of money to the Delivery worker.
9.7. The Buyer may address all claims on inadequate execution of the order to the e-mail info@can-net.ru, or to communicate to the Call Center operator. All information received shall be processed as soon as possible.
10. Confidentiality and protection of personal data
10.1. When placing the Orders or signing up in the Online store the Buyer shall complete the forms, providing the personal data regarding his/her Surname, Given Name, Patronymic, contact details, delivery address. The Seller shall use this information for the purposes of discharging its obligations to the Buyer, for signing up the user on the website, for communication with the Buyer, for identification of the user when holding promotions and competitions.10.2. By providing his/her personal data when signing up or placing the Order on the Website the Buyer shall give his/her consent for it to be processed by the Seller, which means collection, systematisation, accumulation, storage, editing (updating, modification), use, depersonalisation (anonymization), communication (making available, accessing, cross-border communication), blocking, destruction of all his/her personal data communicated to the Seller, including those specified during signing up or placing the order on the website for the purposes of signing up the Buyer on the website, of the Buyer making the Order in the Online store, of being provided information on goods/services and conditions of their acquisition, of execution of the contract for sale and purchase of the goods, of circulation of promotional messages (including on the promotions, events being held, special offers over any channels of communication, including by e-mail, SMS, phone). The personal data may be processed with and/or without use of automation facilities in accordance with the current legislation of the Russian Federation. This consent shall be in effect until the Buyer revokes his/her consent to processing of his/her personal data.
10.3. If the Buyer does not wish his personal data to be processed, he/she should apply to the Seller's customer service using the contacts of the Seller specified on the website. In this case all information received from the Buyer (including login and password) shall be deleted from client base of the Seller and the Buyer will not be able to place orders on the website.
10.4. The Seller shall not bear responsibility for accuracy and correctness of the information provided by the Buyer when making the Order.
10.5. If the Buyer is signing up in the Online store, he/she will bear responsibility for nondisclosure of his/her identification data (login and password) to any third parties. Where a probability occurs that third parties can get access to personal data of the Buyer, the Buyer is required to immediately inform about it the Administration of the Online store.
10.6. The Seller may send to the Buyer messages of promotional and information nature. If the Buyer does not wish to receive notifications from the Seller, he/she should change the corresponding subscription settings excluding his/her e-mail from the Online store's mailing list.
10.7. The Seller undertakes not to disclose the information received from the Buyer, except for instances provided for by laws of the Russian Federation. In addition, that information may be provided in necessary scope to the agents and third parties acting on the basis of contract with the Seller to discharge obligations to the Buyer, in particular for delivering the Order to the Buyer.
10.8. The Seller shall have information on the IP address of a visitor of the Online store. This information shall not be used for identification of the Buyer.
10.9. The Seller shall not bear responsibility for the information provided by the Buyer in the Online store in generally available form.
11. Other provisions
11.1. The relations between the Buyer and the Seller shall be governed by the law of the Russian Federation.11.2. Should there be any questions and claims on part of the Buyer he/she should apply to the Administration of the Seller. The parties will endeavor to resolve all disputes that may arise by negotiations, upon failure to reach an agreement the dispute will be referred for consideration to a judicial body in accordance with the current legislation of the Russian Federation.
11.3. In the event that a court finds any provision of the present Terms and Conditions and rules to be invalid, the same will not entail invalidity of other provision.
11.4. The Buyer agrees to receive from the Seller of any promotional products and information.
11.5. The Buyer expresses his/her consent to SMS notifications on each movement of the order: the order is taken, assembled, cleared the warehouse, arrived at order pick-up point of your city, etc. The Buyer consents that the fact of [making] the order will automatically signify consent of the buyer to SMS and e-mail notifications on the status of the order.